SmartSupport gives you the support staff, access to sophisticated network tools, and comprehensive resources to have advanced level IT services for the emerging enterprise. Our easy to understand support packages allow you to get the support you need in a predictable monthly cost. More Info
SmartMonitor provides you with easy and secure access to network, system and application performance dashboards. Get the real-time visibility you need to control everything within your IT network. More Info
| Basic | Plus | Back End | Front End | Full | |
|---|---|---|---|---|---|
| Yes | Yes | 24x7x365 on-call support | Yes | Yes | Yes |
| Yes | Tier 1 Support | Yes | Yes | Yes | |
| Tier 2 & Tier 3 Support | Yes | Yes | Yes | ||
| Application Mgmt & Support | Yes | Yes | Yes | ||
| Monthly Reports | Yes | Yes | Yes | ||
| Helpdesk / End User Support | Yes | Yes | |||
| Yes | Yes | Network Monitoring | Yes | Yes | |
| Network Mgmt & Support | Yes | Yes | |||
| Server Mgmt & Support | Yes | Yes | |||
| Quarterly Business Review | Yes | ||||
| Virtual CIO | Yes |